Novecento Curvy ships to Italy and Europe using the Gls express courier service. All goods shipped by Novecento Curvy are carefully packed. Together with the goods shipped, Novecento Curvy will include the invoice in the package indicating in detail the prices and discounts applied, even in the case of sales.
All orders duly completed and paid for will be processed within two working days. All shipments leave from Novecento Curvy only on working days, from Monday to Friday, from 9.00 to 17.30. Orders placed on Saturday and Sunday will be handled the following Tuesday.
FOLLOW YOUR SHIPMENT ONLINE
Novecento Curvy offers its customers a shipping service that can be traced at any time, thanks to the service made available by Gls. The Customer will receive an e-mail confirming the shipment of the goods with the code (tracking number) provided by Gls which will allow him to check the progress of his shipment at any time. In the event that the customer does not receive the code, he can request it via Whatsapp at the following number +39 3664512002.
Delivery times are conditioned by the destination areas of the products. ITALY (DDP): delivery is indicatively expected within two days of shipment. EU European countries (DDP): delivery is indicatively expected within three working days of shipment. Non-EU European countries (DDU): delivery is indicatively expected within three working days of shipment. Rest of the World: delivery is indicatively expected up to 5-7 days from shipment with Express Service.
TERMS OF DELIVERY
Once the goods have been delivered, it is up to the Customer to carefully inspect the package before signing the delivery document. If the package is tampered with or not intact, the Customer can sign the delivery document with reservation or refuse the delivery. Any anomalies must be promptly reported to the local GLS Office and to Novecento Curvy by sending an e-mail to our ASSISTANCE SERVICE: firstname.lastname@example.org . If the Customer refuses delivery of the goods, due to problems created by the GLS shipping company, he can promptly contact us by email or on Whatsapp to communicate the problems encountered . If for any reason the shipment is not delivered to the address provided by the Customer at the time of registration, the package will be sent back to Novecento Curvy at the Customer's expense. In this case Novecento Curvy will be responsible for deducting this amount from any refund due to the Customer.